This blog was originally published in 2014; we have since updated it to reflect the most current and accurate information.
Picture one of the early scenes in the movie “Trading Places“, where Dan Aykroyd is ferried around New York by his hyper-attentive man servant “Coleman”. Images like this shape many people’s conceptions of a limo service and the people they serve.
If you imagine a limousine service in the City of Chicago to be just like the ones you see in movies or on television, you might be in for a shock.
While there are undoubtedly services in town that operate at the highest end of the chauffeur service spectrum, in reality, most operations in Chicago run a little differently.
Airport Livery Is The Difference
In Chicago, as well as most major cities, airport activity has a major impact on ground transportation.
With O’Hare and Midway Airports carrying significant weight (#2 and #25 respectively. Placement subject to change), it is safe to say that limo services in town run a fair number of airport transfers. While most limo companies supply quality service to travelers, there is a sizeable gray area that is populated with less-than-luxury type services.
Trying to “Keep It Real”
With expectations ranging from high to “just get me there” and competition dense, it is no wonder that potential customers can feel confused and intimidated.
Our market has become a swirling pool of cowboys, gypsies, upstarts, and assorted shady characters blending in with reputable and long-standing operators.
Too-good-to-be-true rates, maze-like billing processes and questionable chauffeurs are just some of the things you have to look out for.
If you live in Chicago or the surrounding suburbs, making the right decision can be difficult. The question is…”Are you willing to gamble away your safety for a discounted rate?”
O’Hare-Midway Limousine Service has been a fixture in ground transportation for over 60 years.
It is impossible to attain that type of longevity without doing something right. Our rates are not drastically discounted, because you can’t be profitable by giving business away.
Our average vehicle is only 16 months old, and we have invested heavily in the latest technology to ensure that our customers have the most convenient methods of booking with us and communicating with us.
What Does It All Mean?
Being a Chicago Limousine Service means being more than one specific thing. You have to adapt to wild weather, rapid swings in business volume, unyielding traffic, and varying customer expectations.
Being flexible allows a company to compensate for shortcomings in one area by intelligent reallocation of skills and resources.
Knowing what people expect today is great, but knowing what they’ll expect a year…or five years from now…is more important.
Success depends on being what the traveling public needs, and providing a consistent product, while incorporating changes necessary to remain relevant.
O’Hare-Midway Limousine Service will accept the challenges in our industry the same way we have for six decades…with a focus on sustainability.
After all; people will continue to need transportation, and in Chicago…airports will still be an essential element, as will weddings, proms, corporate events, winery tours…you name it. And we’ll be a part of it all.