Retrieving a Lost Password

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Have your forgotten your password or username? You can easily reset your password by clicking on the “Forgot Your Password?” link on the login page.

You will be prompted for the email address you used to create your username the first time. If you have multiple usernames that were created using the same email address, you will reset them all and receive multiple emails with further instructions. It is important to only submit your email once for reset. You can close this window now.

You will receive an email with your username and a temporary password.

Click the link in the email to return to the login page and enter your username and temporary password. This will log you into the application and immediately prompt you to select a new password.

Enter your temporary password in the “Old Password” field and enter your new password in both the “New Password” and “Verify Password” fields, the information in these two fields must match each other. This will change your password and take you to the home page of the application.

If you ever want to change your password, you can do that from the Admin section of the top menu.

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Dale Schahczinski
Goal driven team leader, with industry experience spanning all aspects of operations and administration.