To build a successful team, you need a solid core of strong performers supported by an efficient cast of backup players. This works in business just like it does in the world of sports.
A good example of this philosophy would be the successful Chicago Bull’s teams of the 1990’s. Michael Jordan is arguably one of the greatest basketball players of all time, but it’s doubtful that the Bulls would have enjoyed their string of successes without the likes of Scottie Pippen, Horace Grant, Dennis Rodman, Bill Cartwright, and other assorted cast members. It is difficult for one person to carry an entire team for any period of time and be successful.
The acronym TEAM implies that the chance of achieving goals increases when people work together. It’s this synergistic approach that many successful organizations have come to rely on, taking the best that individuals have to offer to create a “skill pool” to draw from.
In a limousine service, it is virtually impossible to have people run autonomously. An individual that separates himself from the organization typically creates a gap in communication, and the potential for a service failure. This is where people the “hunker down” and bury themselves – privately – in their work tend to pose problems. If something goes wrong, there is no one else in the loop…no one that can troubleshoot issues…no quick fix. This “my job” mentality is also selfish, because it shows no concern for the overall welfare of the job itself.
Building a solid core of employees that know their jobs well and work together as a team will keep any company running. Identifying goals – clear and attainable goals – is also important. If employees don’t know what their objective is, it is quite likely they’ll never achieve it. Establishing short-term and long-term goals should be given different priorities, but should never be taken too lightly. If you have a goal that you feel is unimportant to the overall future of the business…then disregard it. Try to keep your goal list from becoming too cluttered.
At the end of the day, a team is only as good as its last victory. The objective of any team is to always move forward, to get better and to continue to succeed. Setbacks happen, but as in sports, a loss should cause a team to redouble its efforts in an attempt to win the next contest, or achieve the next goal. If failure continues, a closer look at the composition of the team is required. Weaknesses need to be addressed quickly if success is to replace failure.
While it’s true that making comparisons between business and sports isn’t always apples-to-apples, more often than not…it can be eerie how close the two really are. Maybe some people would find their jobs more exciting if they treated them as a game.